Screwfix: Everything You Need to Know

Screwfix is a British retailer that specializes in providing tools, hardware, and other building materials to both professionals and DIY enthusiasts. Founded in 1979, the company has become a leading supplier of trade tools, plumbing supplies, electrical equipment, and other products in the UK and Ireland. In this article, we’ll take a closer look at Screwfix, its products, and services.

History of Screwfix

Screwfix was founded in 1979 by John Mewett as a mail-order business that provided screws and fixings to local tradespeople. The company quickly grew in popularity and expanded its product range to include other types of tools, hardware, and building supplies.

In 1999, Screw-fix was acquired by Kingfisher plc, a multinational home improvement company. This acquisition allowed Screw-fix to further expand its product range and open more stores across the UK and Ireland.

In recent years, Screwfix has continued to grow and innovate, launching a number of digital services to enhance the shopping experience for its customers. Today, the company has over 600 stores across the UK and Ireland and is widely regarded as a leading supplier of trade tools and supplies.

Products and Services

Screwfix offers a wide range of products and services to both professionals and DIY enthusiasts. Some of the most popular categories include:

1. Tools – Screw-fix offers a wide range of power tools, hand tools, and tool storage solutions from top brands such as DeWalt, Makita, and Bosch.
2. Building Supplies – From adhesives and sealants to roofing materials and insulation, Screwfix has everything you need to complete your building project.
3. Electrical and Lighting – Screw-fix provides a range of electrical products, including cables, switches, and sockets, as well as a selection of indoor and outdoor lighting solutions.
4. Plumbing and Heating – Screwfix stocks a wide range of plumbing supplies, including pipes, fittings, and valves, as well as a selection of heating products, such as radiators and boilers.
5. Safety and Workwear – Screwfix also offers a selection of safety equipment and workwear, including hard hats, gloves, and safety boots.

In addition to its wide range of products, Screw-fix also provides a number of services, including:

1. Click & Collect – Customers can order online and collect their items from a nearby store in as little as one minute.
2. Next Day Delivery – Screwfix offers next day delivery on most items, with free delivery on orders over £50.
3. Tool Hire – Screwfix provides a range of tools and equipment for hire, from power tools to scaffolding.
4. Installation Services – Screwfix offers a range of installation services, including boiler installation, bathroom installation, and electrical installation.

Overall, Screwfix offers a comprehensive range of products and services to meet the needs of both professionals and DIY enthusiasts, with a focus on quality, affordability, and convenience.

Customer Service

Screwfix is committed to providing excellent customer service to its customers. The company has won several awards for its customer service, including the Which? Awards for Best DIY Retailer and Best Online Shop.

Screw-fix offers a number of services to enhance the shopping experience for its customers. These include a Click & Collect service, which allows customers to order online and collect their items from a nearby store in as little as one minute. The company also offers next day delivery on most items, with free delivery on orders over £50.

In addition, Screw-fix provides a range of installation services, including boiler installation, bathroom installation, and electrical installation. The company also offers a 30-day money-back guarantee on all products, as well as a price match promise.

Screw-fix’s commitment to excellent customer service is reflected in its customer reviews and ratings. The company has a 4.6-star rating on Trustpilot, with many customers praising the company for its fast delivery, helpful staff, and quality products.

Overall, Screw-fix is a trusted choice for anyone looking for quality tools and building supplies, with a commitment to excellent customer service and a range of delivery and installation options to suit every need.

Conclusion

Screwfix is a leading retailer of tools, hardware, and building supplies in the UK and Ireland. With over 600 stores and a wide range of products and services, Screwfix has become a popular choice for both professionals and DIY enthusiasts. Whether you need a power tool or a plumbing fitting, Screwfix has everything you need to complete your project. With a commitment to excellent customer service and a range of delivery and installation options, Screwfix is a trusted choice for anyone looking for quality tools and building supplies.